Drawing conclusions from the results of our global market study into how consumers around the world have preferred to return during the Covid-19 pandemic, and how they plan to afterward. Featuring insights into customer returns preferences with regards to topics such as first-mile transport, label and packaging options, and sustainability. How do customers in your key markets prefer to return?
How can returns be handled more sustainably this peak season?
In a recent poll, we asked what would be the biggest challenge brands would face this peak. With the second most popular answer, 31% of respondents answered that handling returns sustainably would be the greatest challenge.
To learn more about this, check out our quick tips below to discover more about how to approach this peak season in a greener way!
How can returns be handled more sustainably this peak season?
In a recent poll, we asked what would be the biggest challenge brands would face this peak. With the second most popular answer, 31% of respondents answered that handling returns sustainably would be the greatest challenge.
To learn more about this, check out our quick tips below to discover more about how to approach this peak season in a greener way!
With e-commerce still dominating the retail sphere throughout the pandemic, peak season 2021 is sure to be as busy a time as ever for brands selling online. The prominence of e-commerce channels is growing every day and they’re set to account for over 20% of global retail sales by 2023. With this growth trajectory in mind, the challenge of how to handle the returns associated with these sales only heightens. Especially during peak season, which always sees both order and returns volumes skyrocket. Considering this, how will peak season 2021 play out, and how can your brand best handle consumer returns during this time? Read on to learn our key insights…
