Drawing conclusions from the results of our global market study into how consumers around the world have preferred to return during the Covid-19 pandemic, and how they plan to afterward. Featuring insights into customer returns preferences with regards to topics such as first-mile transport, label and packaging options, and sustainability. How do customers in your key markets prefer to return?
Serial returning can be a major drain on your profit margins. So, it’s important to understand why this happens and what can be done to reduce how often it occurs. Doing so will help your business to retain the value of original sales and make your returns process less costly.
The production and sale of newly produced consumer items is not a sustainable practice. The manufacturing, transportation and packaging of these goods alone is impactful on the environment. A process that not only requires many materials, but also vast amounts of energy, which often derive from non-renewable resources. Lately, there has been a lot of discussion on how e-commerce especially can be made more sustainable.
Do you have a returns backlog?
Overwhelmed by customer service requests?
Looking for support during peak times?
These are all issues that retailers commonly face with returns management. Finding solutions to these complaints can save your brand both time and money. That’s where Cycleon can help!
