Whitepaper: Consumer 'Return Reasons'

For retailers, returns are an unavoidable daily occurrence. For purchases made in-stores return rates hover around 9%, rising to 30% for e-commerce orders. That’s 1 in 4 online orders that are likely to end up as a return, and this is costly for brands. Not only operationally and logistically, but also in terms of product value depreciation.

Returns management requires investment to get right. However, when this flow is optimized with automation, strategic partners and expertise, it can bring a whole host of benefits to both the retailer and their customers.

What are the most common return reasons?
Learn more in Cycleon white paper.

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Cycleon’s Peak Season Toolkit

How can returns be handled more sustainably this peak season?

In a recent poll, we asked what would be the biggest challenge brands would face this peak. With the second most popular answer, 31% of respondents answered that handling returns sustainably would be the greatest challenge.

To learn more about this, check out our quick tips below to discover more about how to approach this peak season in a greener way!

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QUICK TIPS: How to Achieve More Sustainable Returns This Peak Season

How can returns be handled more sustainably this peak season?

In a recent poll, we asked what would be the biggest challenge brands would face this peak. With the second most popular answer, 31% of respondents answered that handling returns sustainably would be the greatest challenge.

To learn more about this, check out our quick tips below to discover more about how to approach this peak season in a greener way!

Read More »

5 Returns Predictions for Peak Season 2021

With e-commerce still dominating the retail sphere throughout the pandemic, peak season 2021 is sure to be as busy a time as ever for brands selling online. The prominence of e-commerce channels is growing every day and they’re set to account for over 20% of global retail sales by 2023. With this growth trajectory in mind, the challenge of how to handle the returns associated with these sales only heightens. Especially during peak season, which always sees both order and returns volumes skyrocket. Considering this, how will peak season 2021 play out, and how can your brand best handle consumer returns during this time? Read on to learn our key insights…

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