Tag: Sustainability

Blog
Zoe Miller

3 Ways the Return Process Can Help Reduce the Environmental Footprint of Commerce

The production and sale of newly produced consumer items is not a sustainable practice. The manufacturing, transportation and packaging of these goods alone is impactful on the environment. A process that not only requires many materials, but also vast amounts of energy, which often derive from non-renewable resources. Lately, there has been a lot of discussion on how e-commerce especially can be made more sustainable.

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Blog
Zoe Miller

Product Returns for Slow Fashion Brands

Ecommerce continues to boom with no end in sight. The past year has seen online sales increase by almost 50%, largely as a result of the Covid-19 pandemic which has introduced new audiences and created new dependencies on ecommerce. Fashion retailers have witnessed this digital transformation first-hand. 

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Whitepaper
Zoe Miller

Whitepaper: Consumer ‘Return Reasons’

Whitepaper: Consumer ‘Return Reasons’ For retailers, returns are an unavoidable daily occurrence. For purchases made in-stores return rates hover around 9%, rising to 30% for e-commerce orders. That’s 1 in 4 online orders that are likely to end up as a return, and this is costly for brands. Not only operationally and logistically, but also in terms of product value depreciation. Returns management requires investment to get right. However, when this flow is optimized with

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