All your returns harmonized.
Cycleon’s advanced omnichannel returns solution harmonizes return streams originating from all sales channels. Combining best-in-class self-service portals with seamless logistics, omnichannel returns provides you the ability to offer the same high service level options to all your customers. We completely manage all your end-to-end returns processes so you never have to think about it again.
There is no longer the need to comprise service levels or options per sales channel. All returns are seamless, tracked and consolidated.
We provide any customer with convenient and integrated shipping options using local carriers ensuring a more efficient returns flow.
We ensure that all your customers can initiate returns seamlessly, track the return status and reduce refund leadtime.
One touchpoint for returns coming from all sales channels.
Consolidating returns from all sales channels: ecommerce, retail, marketplaces and partners in our local warehouses.
Providing customer friendly return initiation and shipping options for all types of customers.
Large network of decentralised hubs with rework capabilities ensuring quick refund, item rework and local redeployment.
The Cycleon team manages the entire network of IT, logistics partners and suppliers.
Reducing overall costs associated with returns by tapping into an existing ecosystem.
If your return volume grows, we make sure that your network grows with you.
End-to-end tracking of all returns from initiation until they reach the final destination.
Customer friendly portals that ecommerce and retail customers can use to initiate returns.
Receive aggregated carrier data and track all movements from return initiation to delivery back to your warehouse.
Each package gets opened, items are registered, and can be reworked to bring them back to resalable condition.
Get notifications and insights on incoming shipments. Know exactly which items were returned and when you will receive them.
Get access to end-to-end, real-time returns data in user-friendly dashboards.
If you want to know more about this solution and how it could increase the efficiency of your business, contact us to learn more. We are happy to set up an obligation-free meeting with you to explain more.